Cancellation Policy
Puppy / GCDS / Activity Courses
Payment of a deposit and return of the booking form will secure a place on a course. If for some reason you dog does not settle in classes a series of one to one sessions will be offered or a refund given. The refund must be claimed within 2 weeks. Cancellation of training class bookings incur a £5 administration fee.
One to One Sessions / Behavioural Consultations
Sessions may be rescheduled online up to 48 hours before the booking.
Cancellation after this time results in full fee being payable.
Rescheduling at less than 48 hours notice will incur an additional 50% Fee.
Cancellation after this time results in full fee being payable.
Rescheduling at less than 48 hours notice will incur an additional 50% Fee.
Workshops
Payment secures a place on that workshop.
A full refund will be given if cancelled up to 28 days before the event.
50% refund if cancelled 27 – 14 days before event
No refund if cancelled 13 days or less before event.
A full refund will be given if cancelled up to 28 days before the event.
50% refund if cancelled 27 – 14 days before event
No refund if cancelled 13 days or less before event.
